Instructions To Do An Exchange

Not happy with the item you received?

No problem, just follow the easy steps below;

Step 1 - Make sure the item is in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

Step 2 - Prepare the package back to its original condition and seal it. 

Step 3 - Write the following details on the package clearly and concisely. 

  • Sender's Details - This should be your details. 
  • Receiver's Details - Mondy78 (Online Operation) 78, Dharmapala Mawatha, Colombo 3.   T:0727006018

Step 4 - Hand it over to your nearest courier company and pay the return fee. 

Step 5 - We will call you to inform you once we receive your package.

Step 6 - We will create and email you an Online Exchange Voucher for you to use with your next purchase. The voucher is valid for 3 months, and cannot be used at our physical stores. If you're new product price is greater than the item you bought before, you will need pay the remaining charge when making the purchase.

Step 7 - We will courier the package to you with free shipping.


If you need any help with this process please do contact us at or 0727006018.